AI has taken the world by storm and now its time to conqour the skies too. That’s right, Qatar Airways has just come out with the world’s first AI-powered cabin crew member – say hello to Sama 2.0. This digital human crew member is set to revolutionise your travel experience by answering real-time questions, assisting travellers in designing personalised travel plans, and providing valuable information on destinations, FAQs, and support tips. Come with me, and I’ll tell you all the info you need to know about you can interact with her at the upcoming Arabian Travel Market (ATM) in Dubai.
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Meeting Sama 2.0 At ATM
From May 6th to May 9th, 2024, attendees at the Dubai World Trade Centre can engage with Sama 2.0 at Qatar Airways’ pavilion in Hall No.2. This innovative digital crew member will be on hand to assist, inform, and entertain visitors, showcasing the future of customer service in the aviation industry. Get your tickets for Dubai ATM 2024 here.
Virtual Interactions through QVerse
In addition to meeting Sama 2.0 in person, Qatar Airways’ customers can also interact with this advanced AI cabin crew member virtually through the airline’s immersive digital platform, QVerse, or its user-friendly app. Whether at home or on the go, travellers can access real-time assistance and personalized recommendations to enhance their journey.
A New Era In Aviation
The debut of Sama 2.0 follows Qatar Airways’ pioneering launch of the holographic virtual cabin crew at ITB Berlin earlier this year. This innovative approach to customer service reflects the airline’s commitment to embracing cutting-edge technology and enhancing the passenger experience.
As Qatar Airways continues to push the boundaries of innovation in aviation, Sama 2.0 stands as a testament to the airline’s dedication to delivering exceptional customer service through advanced technology. Whether interacting with passengers in person or virtually, this human-like AI cabin crew member represents the future of travel assistance and personalized service in the skies.
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